All Summit customers will receive a new account number. Use this secure webpage to get your new account number.
Did you have a previous online account with CenterPoint Energy? Use the same credentials to access your account.
*The first time you log in you’ll be prompted to change your password.
New to online portal management? Access an array of features to manage your account 24/7. Online self-service is just a click away!
During this transition, we’re working to provide as much information as possible to help customers navigate setting up their accounts and accessing our new online customer portal. If you still find yourself in need of speaking with a Customer Service representative, please reach out using the numbers listed below.
Customer Service hours of operation: 7:00 am to 7:00 pm CT, Monday – Friday
Arkansas and Texarkana: 800-992-7552
We apologize in advance, customers may experience longer wait times when calling Customer Service due to the high volume of calls. We appreciate your patience as we assist other customers.
We offer a variety of ways to pay your bill including using our online account portal, paying by phone, mailing a check, or making a payment in person.View Payment Options
You can still pay your bill at the same payment locations you’ve used in the past. We recommend looking up your new account number before going to pay your bill. You can look up your new account number here.Payment Locations
Our new bill design makes it easy to see what you owe and when it’s due, as well as detailed information to help you manage your natural gas account.Learn More
Your new Summit account number will appear in the top, right-hand corner of your November bill. Or you can look it up using your old CenterPoint Energy account number:Look Up Now
View more FAQs about account setup, bill pay options, general account-related topics and more!
Taking care of our customers is a top priority, and our teams are hard at work aiding customers through this changeover process.
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