We’re working to provide as much information as possible to help customers navigate setting up their accounts and accessing our online customer portal. If you find yourself in need of speaking with a Customer Service representative, please reach out using the numbers listed below.
Availability, personalized care, listening, the support you need, and issue resolution. At Summit, we're customer-centric and strive to offer these attributes to every customer we serve. When you contact us, our goal is to ensure issues are resolved, and customer needs are met to their fullest.
Our team is happy to assist you by phone, social media, and by utilizing "My Online Account" messages through our secure Summit portal.
Please explore our helpful resources on this site to guide you through setting up an online account and accessing your natural gas account information with Summit Utilities. By exploring our website, you’ll be able to obtain your new account number, explore FAQs, learn about various ways to pay your bill, and more.
Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday
If you believe that Summit Utilities may have some responsibility for causing a loss or damage that you have experienced, or if you would like to report loss or damage to Summit Utilities facilities, please contact our customer service team to assist you.
All Summit customers will receive a new account number. Use this secure webpage to get your new account number.
Did you have a previous online account with CenterPoint Energy? Use the same credentials to access your account.
*The first time you log in you’ll be prompted to change your password.